Barista Lead

Be part of something new! Join our new Clifton Park store as a Barista Lead and help bring the new store experience to life. The Barista Lead provides day-to-day direction and support to the Barista team, helping create a welcoming, energetic, and beautifully presented café.

About the role

This hands-on role leads by example, supports training and task coordination, and helps deliver exceptional guest service and quality beverages.

Requirements

• At least 2 years in a retail environment; preferably in a café/food service
• Previous leadership experience
• Previous cash handling & POS experience
• Previous buying, inventory management or equivalent experience
• Previous guest service experience
• Previous Barista experience preferred

Responsibilities

• Provides day-to-day direction, support, and motivation to Baristas.
• Helps maintain department policies, service standards, register procedures, and food safety practices.
• Supports daily task coordination, break coverage, and staffing needs.
• Assists with training and onboarding of Baristas.
• Completes replenishment ordering and maintains accurate inventory and cycle counts.
• Maintains strong vendor relationships and communicates product or inventory concerns.
• Shares product performance, sales trends, and guest feedback with the Category Manager and leadership team.
• Monitors product availability, shelf and backstock levels, and department presentation.
• Provides friendly, knowledgeable, and exceptional guest service.
• Completes register transactions and maintains accurate cash handling.
• Prepares espresso drinks, teas, smoothies, fresh juices, and other menu items as applicable.
• Maintains a clean, organized, well-stocked, and inviting Barista station.

Schedule

Full-time hourly position, 40 hours/week including weekend availability.

Pay

$20-$23.44 per hour; previous experience will be taken into consideration.

Benefits

• Generous store discount: 20% off center store items and café, 30% off wellness, 20% off wine, and 10% off beer
• Full-time staff accrue 2 weeks PTO, 3 weeks after 1 year of service
• Part-time staff accrue up to 56 hours of sick time a year
• Health Insurance: for single health benefits employee pays 25%, company pays 75%. For employee plus one or family the split is 50/50
• 401(k): 100% vested from day one! Employer match: 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%.
• Well Being Program
• Premium Membership access to Insight Timer app
• Employee Assistance Program
• Celtics Tickets
• Health Spending Accounts
• Vision Insurance
• Dental Insurance
• Short Term Disability Insurance
• Critical Illness Insurance
• Life Insurance
• Flex Spending Accounts
• Income advance program with North Country Federal Credit Union

Healthy Living's Essential Behaviors

• Make Someone’s Day: You’re here because you’re a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There’s nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.
• Move fast and be thorough: You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.
• Create a team people want to stay on: Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others’ skills and talents.
• Show Up: You show up to work. You are fully present for your teammates, our guests, and our trade partners. You’re a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.
• “What can I do?”: The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.
• Come with a solution: You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you’re creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!
• Own it: You hold yourself accountable and you’re accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.
• Seek knowledge: At Healthy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.