Barista / Gift Shop Attendant (PT) - Mountain View Grand Resort & Spa

About the Company

Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt as well as many unique, independent, boutique, and lifestyle properties and restaurants.

Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We believe our greatest and most valuable asset is our people.

About the Role

We are seeking a dynamic, service-oriented Retail Associate to join our rapidly growing team. When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us.

Responsibilities

• Greet customers in a friendly and professional manner.
• Prepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customize orders as requested.
• Describe product details to customers.
• Receive and process customer payments.
• Serve prepared foods and baked goods including donuts, biscotti, muffins, or bagels.
• Ensure customer service stations are properly stocked with paper products or beverage preparation items.
• Clean and sanitize all equipment, utensils, dishes, and work areas.
• Clean and sanitize service and seating areas.
• Ensure proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
• Stock supplies or retail products; may inventory, order, or receive products as directed.
• Assist customers with locating products and answering product-related questions.
• Operate cash registers, handle transactions, and process payments accurately.
• Maintain a clean, organized, and visually appealing sales floor.
• Stock shelves, replenish merchandise, and monitor inventory levels.
• Assist with receiving and unpacking deliveries.
• Promote sales, special offers, and loyalty programs to customers.
• Handle customer complaints or direct them to the appropriate manager.
• Follow store procedures for opening, closing, and security.
• Collaborate with team members to meet sales goals and customer satisfaction targets.

Requirements

• High school diploma or equivalent (GED) preferred.
• Additional training in retail, customer service, or sales is a plus but not required.

Skills

• Basic knowledge of retail sales principles and customer service practices.
• Strong communication and interpersonal skills.
• Ability to operate a cash register and handle transactions accurately.
• Knowledge of point-of-sale (POS) systems and basic computer use.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong problem-solving skills and attention to detail.
• Ability to stand for extended periods and lift up to 50 lbs.
• Team player with a positive attitude and willingness to learn.
• Ability to follow directions and store procedures accurately.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Benefits

• Work Today, Get Paid Today with Daily Pay.
• Free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance and life insurance options.
• 401k plan + company match.
• Paid parental leave.
• Paid time off (PTO) for eligible associates.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace.
• Discounts on event tickets, electronics, gym memberships, and more.

Pay

Compensation range: $16.50 - $18.00 per hour.