Barista FT

About the role

Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. We’re looking for passionate, driven, and service-focused individuals to join our team as a Barista. Baristas are responsible for maintaining the highest possible standards for guests by providing quick, efficient, and professional service to ensure satisfaction.

Responsibilities

• Maintain the highest possible standards for guests by providing quick, efficient, and professional service to ensure satisfaction
• Restock merchandise, keep the coffee bar clean, and ensure guest satisfaction
• Communicate effectively with guests and associates
• Listen to, understand, and clarify the concerns and issues raised by co-workers and guests
• Remain professional in all situations
• Work well in stressful, high-pressure situations
• Ensure that the lobby public areas are maintained and cleaned through liaison with the housekeeping department
• Assist with monthly inventory
• Maintain a clean workspace throughout the entire shift
• Follow the proper procedure for accepting credit cards and checks
• Maintain a cash bank
• Verify guest room numbers for room charges
• Interact with other departments to ensure guest needs are satisfied
• Adhere to proper food handling procedures
• Use equipment safely and properly

Qualifications

• Minimum 1 year customer service experience in a food/beverage and/or retail environment
• Previous coffee house and/or hotel experience preferred
• Previous cash handling and face-to-face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment
• Must be TABC & Food Handler certified
• Must be able to work a variety of shifts, including weekends and holidays
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Requires frequent bending, reaching overhead, and twisting
• Must be able to stand or walk for an extended period or for an entire work shift