Barista, Food Services Worker (Part Time)

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

About the Role

Under the direction of the Auxiliary Services Manager, this position works in SLCC's What’s Bruin coffee shop and other SLCC food service outlets as assigned. This position creates a positive experience for customers by providing prompt service, quality beverages and food products, and maintaining a clean, sanitized, organized, and comfortable coffee shop environment. Acts in accordance with SLCC’s policies and procedures and adheres to all Salt Lake County Health Department Food Code regulations. Assist with other duties as assigned.

Responsibilities

• Daily operations of “What’s Bruin” coffee shop.
• Act with integrity, honesty, and knowledge that promote the mission, vision, and values of SLCC.
• Maintain a calm demeanor during periods of high volume to keep the shop operating to standard.
• Anticipate customer and shop needs by constantly evaluating the environment and customers for cues.
• Deliver excellent customer service by acting with a customer-first attitude.
• Discover and respond to customer needs.
• Maintain a positive, welcoming, and friendly atmosphere.
• Take customer orders, input them into the POS register, and process payments.
• Manage orders received on a mobile ordering app on a tablet device.
• Prepare quality beverages and food products consistently by adhering to all recipe and presentation standards.
• Follow all health, safety, and sanitation guidelines.
• Minimize waste by ensuring proper rotation of products and preparing food and beverages correctly.
• Work to meet or exceed sales goals by suggestive selling.
• Form authentic relationships with customers.
• Make relevant beverage and food recommendations to ensure an engaging customer experience.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes.
• Complete daily food safety, cleanliness, and safety inspections.
• Maintain a clean, sanitized, and organized workspace and storage room.
• Daily stocking and rotating of supplies.
• Maintain inventory levels according to daily business and storage availability.
• Daily cleaning of the coffee shop, equipment, dishes, and storage areas.
• Complete opening and/or closing tasks to ensure efficient operations.
• Work collaboratively with others in the Auxiliaries team, members of the college community, and campus vendors.
• Communicate effectively with a broad range of people, ability, culture, and ethnic backgrounds to maintain good working relationships across the College.
• Work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Requirements

• Able to lift 30 lbs. repetitively, walk and stand for extended periods of time, push a cart, pull, lift, grab, reach, kneel, squat, bend, stoop, climb, and twist.
• Able to safely complete job duties with or without reasonable accommodation.
• Maintain regular and consistent attendance and punctuality with or without reasonable accommodation.
• Able to perform many different tasks during each shift.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Outgoing personality, positive, friendly, and enjoy interacting with people.
• Excellent interpersonal and communication skills.
• Ability to build relationships.
• Strong attention to detail and organizational skills.
• Provide excellent customer service.
• POS and cash handling experience.
• Working knowledge of using computers and tablets.
• Foodservice experience.
• Ability to work both independently and with a team.
• Possess strong problem-solving and conflict resolution skills.
• Learn quickly and work well under pressure.

Qualifications

• 6 months of coffee shop or other food service experience.
• Current Utah Food Handler Permit or able to obtain within the first 14 days of employment.
• Available to work at least 4 shifts Monday - Friday 7:00 am - 2:30 pm.

Preferred Qualifications

• One year of coffee shop/barista or food service experience.

About SLCC

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occur when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.