Barista/Bartender- The Vanguard Hotel, Ann Arbor, MI
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is searching for a Barista/Bartender for The Vanguard Hotel in Ann Arbor, MI.
Pay: $16/hr + Tips
About the Role
The Barista/Bartender at The Vanguard Hotel in Ann Arbor, MI plays a pivotal role in delivering an exceptional guest experience by expertly preparing and serving a variety of coffee beverages and alcoholic drinks. This position requires a blend of hospitality, technical skill, and product knowledge to ensure each guest receives personalized and high-quality service. The role involves maintaining a clean and organized workspace, managing inventory, and adhering to health and safety standards. The successful candidate will contribute to a welcoming atmosphere that encourages repeat visits and positive word-of-mouth. Ultimately, this position supports the hotel's reputation for excellence by combining craftsmanship with outstanding customer interaction.
Responsibilities
- Prepare and serve a wide range of coffee drinks and cocktails according to established recipes and guest preferences.
- Engage with guests in a friendly and professional manner to provide recommendations and ensure satisfaction.
- Maintain cleanliness and organization of the bar and coffee station, including equipment maintenance and sanitation.
- Manage inventory levels, restock supplies, and communicate needs to management to ensure smooth operations.
- Comply with all health, safety, and alcohol service regulations to provide a safe environment for guests and staff.
Requirements
- High School diploma /Secondary qualification or equivalent.
- Strong knowledge of drink preparation and applicable health standards.
- Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons.
- Ability to speak, read, write and understand the primary language(s) used in the workplace.
- Good communication skills, both verbal and written.
- Basic computational ability and computer skills.
- Good knowledge of the hotel, its services and facilities.
- Familiarity with all menu items.
- Knowledge of and ability to operate all equipment related to the outlet, including coffee maker and cash terminal.
- Alcohol Awareness Certification and Food Handlers Certification.
Skills
- Passionate about people and service.
- Strong communication skills for interacting with guests and employees.
- Reading and writing abilities for completing paperwork and logging issues.
- Basic math skills for handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities.
- Ability to work a flexible schedule including nights, weekends and/or holidays.
Physical Demands
- Most work tasks are performed indoors in moderate, controlled temperatures; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to maneuver between functions occurring simultaneously.
- Must be able to lift trays of food or food items weighing up to 30 lbs.
- Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs.
- Must be able to push and pull carts and equipment weighing up to 250 lbs.
- Must be able to exert well-paced ability in limited space.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
- Vision, talking, and hearing occur continuously.
- Requires manual dexterity to use and operate all necessary equipment, including cutlery used in cutting fruit.
Benefits
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Flexible spending account
- Life insurance
- Parental leave
- Referral program