Barista

About the role

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. This role is responsible for preparing coffee shop beverages and food, operating cash register and receiving payment in a timely and efficient manner while displaying courteous customer service.

Location: 1116 Robbins Road - Grand Haven, Michigan 49417

Responsibilities

• Prepare coffee shop beverages; brew, mix and/or blend beverages according to set standards.
• Prepare food items according to procedures.
• Ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment.
• Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
• Stock items and rotate Coffee items and merchandise displays.
• Maintain understanding of current store programs and product locations.
• Understand use of check-stand equipment (i.e., register) and coffee shop equipment and its efficient operation.
• Notify the department lead or manager if products and supplies need to be ordered.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), etc.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Requirements

• High school diploma or GED (preferred)
• One year of retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing and arithmetic skills are required.