Barista

About the role

As a Ginna’s Cafe Associate, you will provide world-class customer service by delivering quality food and beverage products while representing Scheels as a friendly, courteous, and knowledgeable professional to all customers and fellow associates.

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – collaboration and unity drive performance and customer experience.
• Learning and Adapting to Constant Change – embracing growth, innovation, and feedback as catalysts for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, with full responsibility for results, accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of relationships with customers and colleagues, acting with transparency, fairness, and respect.

Responsibilities

• Prepare different types of food, drinks, and ingredients, including candy, baked goods, and fudge, for sale to customers.
• Perform all Barista, Café, and Fuzziwigs Candy Shop functions, which may include deli line, food case, barista, grill, ice cream, baked goods, fudge, and other duties as assigned by the Café Manager and Supervisor.
• Maintain working knowledge of Café recipes, beverages, and prepared foods.
• Meet deadlines for fudge production and customer requests.
• Follow all food safety guidelines by Scheels, State, and Local Ordinances.
• Ensure all products are received and stored according to Standard Operating Guidelines.
• Ensure Scheels Cashier Guidelines are followed as it pertains to Café registers.
• Manage and support side work, stocking, daily and detailed cleaning schedules, including machines and equipment, and opening and closing procedures.
• Maintain an orderly and exceptionally clean appearance of personal workspace and surrounding areas, including dining areas.
• Perform repetitive fudge production processes, which include stirring, pulling, and cutting.
• Ability to speak effectively before groups of customers and employees of the organization.
• Ability to read and interpret documents such as operating and maintenance instructions, safety rules, and procedure manuals.

Requirements

• High school education, or up to one month of related experience or training, or equivalent combination of education and experience.
• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Must be flexible to work assigned schedule between 5 p.m.–9:00 p.m., Monday through Friday, 9:30 a.m.–9:00 p.m., Saturday, and 10:30 a.m.–6:00 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, with availability for a minimum of two weekends a month.
• Average hours per week is 20 hours.

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Pay

$15/hour

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage, including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment)