Barista

About the Role

As a Barista at The Patisserie at Nemacolin, you will create moments of exceptional hospitality through expertly crafted beverages, thoughtfully presented food and specialty offerings, and genuine guest connections. In an environment where every interaction is brief but meaningful, you will bring energy, precision, and warmth to quick-service dining while creating an elevated experience that reflects Nemacolin’s luxury standards. Your attention to detail, commitment to service, and growing expertise in food and beverage will help turn an everyday coffee or pastry into a memorable part of a guest’s stay.

What You Can Expect

• A welcoming and memorable experience where guests receive attentive, personalized service and discover a sense of warmth and excitement in every interaction, whether ordering a handcrafted beverage, selecting a pastry, or exploring specialty offerings
• Consistent beverage and food presentation through skilled espresso preparation, accurate execution of beverage requests, thoughtful presentation of cakes and pastries, and careful attention to the quality and availability of specialty items
• A polished, service-ready operation by maintaining an organized workstation, preparing for each shift, keeping products and supplies properly stocked, and partnering with the Culinary Team to maintain appropriate food inventory
• Confidence and trust in every transaction through accurate POS use, responsible cash handling, adherence to tender procedures, and careful stewardship of food, beverage, alcohol, and specialty retail assets
• A safe and responsible service environment by following health regulations, food safety practices, departmental SOPs and SOS, and Pennsylvania requirements for responsible alcohol service, including maintaining required RAMP certification
• A culture of service excellence by contributing to a collaborative team environment
• Operational readiness and accountability through participation in inventory and product management
• A foundation for continued growth in hospitality by developing expertise across beverage service, food and beverage operations, guest relations, responsible alcohol service, and the daily disciplines that support an exceptional luxury hospitality experience
• A guest-facing role where thoughtful service and expert beverage preparation can transform a brief visit into a memorable experience
• An intimate, fast-paced food and beverage environment within a luxury resort
• Daily opportunities to develop expertise in coffee, specialty beverages, food service, responsible alcohol service, and hospitality
• Collaboration with Culinary and Food & Beverage Team leadership to maintain quality, presentation, and operational readiness
• A physically active role requiring extended periods of standing and the ability to lift up to 25 pounds
• A flexible schedule that may include days, evenings, weekends, and holidays
• Opportunities to build transferable food and beverage skills and take meaningful next steps in a hospitality career

Requirements

• Strong hospitality awareness and professional guest service skills, with a genuine enthusiasm for creating welcoming, personalized guest experiences
• Confidence communicating with guests and associates in a polished, professional manner
• An appreciation for quality coffee, food, beverage service, and the details that elevate the guest experience
• Strong organizational skills, composure, adaptability, sound judgment, and the ability to prioritize competing needs in a high-energy environment
• A collaborative mindset with the willingness to support fellow associates and contribute to a strong team culture
• Pride in maintaining exceptional standards for cleanliness, presentation, accuracy, and service

Qualifications

• High school diploma or equivalent and at least 18 years of age
• Previous barista experience preferred
• Pennsylvania RAMP certification required and must be obtained and maintained in accordance with applicable state requirements
• Fluency in English, with the ability to communicate effectively with guests, associates, and business contacts
• Ability to use a POS system and follow established cash-handling and tender procedures
• Ability to stand for extended periods and lift up to 25 pounds
• Ability to remain effective in a fast-paced environment and work a flexible schedule, including evenings, weekends, and holidays

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration.