Barista

About the role

Dunkin Donuts is seeking winning personalities to work at our restaurant located inside TF Green Airport! As a barista, you will play a crucial role in providing exceptional customer service while efficiently handling transactions. You will be responsible for processing customer orders accurately, handling payments, and maintaining a clean and organized work environment. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced and dynamic setting.

Responsibilities

• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request any additional change needed
• Answer guest questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work as a team to meet store sales goals
• Handle guest complaints
• Process layaways, returns, and exchanges
• Maintain clean and tidy checkout area
• Assist in stocking and rotating merchandise
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements, and product information

Skills & Qualifications

• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping guests
• Exceptional Hospitality skills
• Ability to stand for long periods
• Ability to lift up to 50 pounds
• Excellent verbal communication
• Ability to work in a fast-paced, stressful environment
• Attention to detail
• Knowledge of point-of-sale systems

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Employee discounts
• Tuition assistance