Barista

Responsibilities

• Provide courteous, professional, and engaging service to all guests and associates at all times
• Prepare and serve beverages and food items in accordance with brand standards and recipes
• Operate point-of-sale (POS) systems accurately and efficiently
• Maintain cleanliness and organization of the café, equipment, and service areas
• Audit and resolve routine operational issues independently; ask for assistance when needed
• Identify and resolve routine operational issues independently; ask for assistance when needed
• Actively support team members and assist with additional duties as required
• Follow all company safety and security policies and procedures at all times
• Properly handle keys, equipment, and materials in accordance with established protocols
• Safely use, store, and handle cleaning chemicals and supplies
• Promptly identify and report safety hazards or security concerns to management
• Serve as a guest relations ambassador, reinforcing a positive and welcoming environment

Qualifications

• Ability to communicate clearly and professionally in English
• Strong customer service skills with the ability to interact effectively with guests
• Self-starter with a calm, even disposition and a team-oriented mindset
• Willingness to assist co-workers and “pitch in” as needed
• Ability to operate a point-of-sale system
• Ability to lift and carry up to 50 pounds
• Ability to push, pull or lift to 50 pounds
• Ability to use his/her hands to manipulate/control tools and/or objects
• Commitment to maintaining a professional appearance and demeanor

Physical Demands and Work Environment

• Spend time sitting, standing, and walking
• Spend time making repetitive motions
• Push, pull or lift to 50 pounds
• Ability to use his/her hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outside
• Respectful of shared workspace and physical proximity with other