Barista

About the role

CHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,500 locations globally. We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit.

Location: South Coast Plaza, Costa Mesa. Reports to: Store Manager.

Pay

$20 per hour.

Benefits

• Tip eligible
• Paid training
• Free tea per shift
• Flexible schedule
• 401(k) with company match (full-time employees)
• Medical benefits (full-time employees)
• Vision & dental benefits (full-time employees)

Responsibilities

• Prepare all drink orders to company standards
• Follow SOPs and preparation manual closely
• Learn and understand the menu to introduce new products and share tea insights with customers
• Provide excellent customer service
• Maintain a clean and organized working area
• Comply with health and safety regulations
• Efficiently operate POS and receive payment from customers accurately

Requirements

• Passionate tea lover
• Excellent communication skills
• Fun personality that adds to the CHAGEE culture
• Fast learner who enjoys working in a fast-paced environment
• Works well as part of a team with strong work ethic
• Able to upsell/suggestive sell items or products to all customers
• Willing to learn other responsibilities and ad-hoc assignments
• Available to participate in company training and content creation when necessary
• Barista experience: 1 year (preferred)
• Food Handler's Permit required (company can assist)
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical requirements

• Prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, and stooping
• Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
• Frequently lift/move up to 25 lbs

Schedule

• Afternoon Shift
• Night/Evening Shift
• Weekends