Barista and Grab-and-Go Food Preparer

Baristas are responsible for preparing and serving hot and cold beverages, including various types of coffee and tea, while also preparing grab-and-go food items for guests during specific shifts. Responsibilities include educating customers on the drinks menu, making recommendations based on preferences, up-selling special items, taking orders, and processing payments. Baristas also complete cleaning and prep work in addition to beverage and food preparation.

Responsibilities

• Greet and welcome customers upon entrance, answer questions, and accept orders and payments in the Indigo Marketplace.
• Present drink menus and be knowledgeable of menu contents, recipes, and marketplace offerings.
• Take orders while paying attention to details such as preferences of coffee blend, dairy and sugar ratios.
• Prepare beverages following recipes and make suggestions based on guest preferences.
• Prepare foods such as sandwiches or baked goods, grind and blend coffee beans, brew coffee and tea, and serve items to customers.
• Serve beverages and prepared food, like cookies, pastries, and muffins.
• Package food and beverages for sale.
• Input orders into cash register system, receive and process payments (cash and credit cards), and deliver checks and collect payments.
• Handle cash responsibly in accordance with hotel guidelines.
• Keep the marketplace area clean and tidy at all times.
• Bus marketplace areas and tables and clean up areas in and around the marketplace after employee and guest use.
• Clean dishes, utensils, work areas, tables, and equipment throughout the day.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas and ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
• Check if brewing equipment operates properly and report any maintenance needs.
• Communicate customer feedback to managers.
• Adhere to all Health Department rules and regulations and brand standards.
• Responsible for security of guests, fellow employees, and hotel assets.
• Perform any other required duties as requested by the Market supervisor or other Department Managers to aid in better operation of the hotel, restaurant, marketplace, and service to the guests.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Act with integrity in every decision.

Requirements

• Previous work experience as a Barista or in a fast casual environment is preferred.
• Some customer service experience in a job or volunteer capacity is required.
• Hands-on experience with brewing equipment is preferred.
• High school diploma; relevant training is a plus.
• Must be at least 18 to operate equipment.

Skills

• Courteous and attentive to guests.
• Ability to gauge customers' preferences.
• Excellent communication skills.
• Cash handling skills.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts.
• Basic math skills.
• Outgoing, pleasant personality.
• Neat in appearance at all times.
• Able to work a flexible schedule including weekends and holidays.
• Honest and works well with others.

Physical Requirements

• Stand/walk on feet for 8 hours and work in a restrictive space/environment.
• Finger dexterity to type, to write, and work on a computer or micros machine.
• Must speak in a clear, understandable voice and hear at a basic level, and understand English.
• Must be able to bend, stretch arms overhead, and lift and/or carry up to 30 pounds.

Schedule

AM Required Availability: 5 am - 1 pm
PM Required Availability: 10:30 am - 8 pm
Shifts are typically 6-8 hours but may vary with business needs. Specific start and end times will vary daily.

• All hires must have Sunday AM availability to be considered for the current open position.
• Part-time: Requires at least two days availability including Sunday AM and either Tuesday PM or Wednesday PM.
• Full-time: Requires open availability for AM or PM shifts daily. Weekends and PM shifts will be part of your regular schedule.
• Holiday availability is a must.

Pay

$12/hr + tips