Barchetta | Server
Omni Hotels & Resorts · Fort Lauderdale, FL · 4 days ago
ManagementFull-time
JOB PURPOSE
To provide exemplary service all guests according to Omni standards
Essential Job Functions
- Adhere to all Omni rules, policies, procedures, and standards.
- Greet guests by utilizing the All-In impression standards set forth by Omni.
- Set tables according to type of event and service standards as directed by leadership.
- Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Record transaction in MICROS system in a timely manner.
- Adhere to cash handling standards.
- Ensure satisfaction with each food course and/or beverage.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Station set-up and breakdown/side-work.
- Perform any other duties as assigned by leadership.
Qualifications
- Minimum 1 year serving experience.
- Must acquire TIPS and ServSafe certifications.
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
- Previous cash handling experience required.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- Ability to accurately and efficiently input information into MICROS.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Must be able to work a variety of shifts, including weekends and holidays.
Environment & Position Analysis
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
Pay
Not specified
Schedule
Not specified
Benefits
Not specified