Barback

About the role

At PENN Entertainment you’ll join a fast‑paced, diverse team that is changing entertainment. You’ll work in a dynamic environment with coworkers who are enthusiastic about helping guests have more fun, while receiving support for career growth.

Responsibilities

• Monitor guest alcohol consumption and behavior, alerting appropriate personnel when needed.
• Provide guests with information about events and programs.
• Maintain par levels of operating supplies and equipment for each bar; obtain replacement stock from the warehouse according to procedure.
• Store liquors, fruits, glassware, linen, paper supplies and sundries in designated areas, following storage guidelines and safety procedures.
• Replace empty draught beer kegs as needed.
• Lift and stock cases of beer, kegs, and other bar‑related products into their designated areas.
• Maintain inventory of all bar‑related products.
• Stock team‑member dining‑room supplies such as cups, utensils, condiments, and paper towels.
• Clean and stock all beverage stations on the gaming floor.
• Fill designated ice bins as needed.
• Operate and maintain all equipment and tools in accordance with established guidelines and safety procedures.
• Remove and properly dispose of trash from designated areas.
• Wipe counters, sinks and mop floors to maintain a clean and safe workstation.
• Maintain cleanliness of designated areas according to health and safety standards.
• Perform other reasonable related duties as assigned.

Qualifications

• Provide fast, friendly, professional service to racino guests, beverage servers, and bartenders.
• Resolve customer‑service issues quickly while adhering to company policy.
• Present a well‑groomed appearance.
• Ability to use and control various mechanical equipment.
• Perform duties with a sense of urgency.
• Must be drug‑free.
• No supervisory responsibilities.

Education and Experience

High School diploma or equivalent combination of education and experience.

Skills

• Read and interpret English documents such as safety rules, operating instructions, and procedure manuals.
• Communicate verbally and in writing in English.
• Perform basic mathematical operations (addition, subtraction, multiplication, division) with whole numbers, fractions, decimals, and U.S. monetary and measurement units.
• Operate an adding machine and possess basic computer skills.
• Apply common‑sense reasoning to follow written, oral, or diagrammatic instructions and solve problems involving concrete variables.
• Qualify for required licenses and permits; possess a valid driver’s license with an acceptable driving history.

Physical Demands

The role regularly requires standing and using hands to handle objects, tools, or controls. Frequent reaching with hands and arms, talking, and hearing are required. Vision requirements include close, color, and peripheral vision. The employee must be able to push, pull, and lift up to 50 lb., and perform movements such as bending, twisting, stooping, stacking, crouching, kneeling, and balancing in various work areas, including confined spaces. Reasonable accommodations may be made for individuals with disabilities.

Work Environment

The work environment typically has a moderate noise level. All team members are subject to limited audio and video surveillance, and performance may be observed and recorded. Employees may be exposed to unrestricted second‑hand tobacco smoke.

Benefits

• Competitive Total Rewards package that includes wellness programs supporting financial, physical, and mental well‑being.
• Day‑one medical coverage.
• 401(k) matching.
• Annual performance bonus (may vary by position).
• Paid time off earned according to local policy and increasing with length of employment.

Pay

Starting salary: $11.00 per hour.