Bar Porter - Casino Service Bar

Essential Functions

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment.
• Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Maintain all setup of service areas, which involves opening, removing, and replacing liquor bottles in a timely manner.
• Maintain cleanliness and organization of the casino floor by collecting glassware and resetting chairs.
• Assist with fulfilling beer, seltzer, and alcohol orders at the portable bar.
• Aid in opening beverages during peak times to ensure fast pace and superior guest service.
• Ensures that beverage supplies are available during service. Always keeps bar clean and odor free.
• Adheres to company and departmental policies and procedures.
• Is courteous and displays a good attitude.
• Performs any reasonable request made by beverage management.
• Performs all other related and compatible duties assigned.

Non-Essential Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

• Must have high school diploma or equivalent.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work nights, holidays and weekends, as well as flexible shifts.
• Must be able to lift up to 50 pounds frequently throughout shift.
• Must have the ability to withstand noisy environments.
• Must be able to walk 100% of shift.

Knowledge Of

• Excellent multitasking and prioritizing skills.
• Excellent customer service/ hospitality skills.

Ability To

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Maintain a well-groomed appearance.
• Follow all uniform guidelines.
• Practice all safety & sanitation standards.

Benefits

Benefits may vary with employment status. To see our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.

Pay Range

$2 - $25/