BAR COCKTAIL SERVER - VR - X-BOARD - VARIED SHIFT

Job Summary

Take orders and serve alcoholic and non-alcoholic beverages to guests.

Job Qualifications

• Must be able to work any day, any shift (including holidays).
• Must have excellent customer service and communication skills.
• Must be flexible, adaptable, and self-motivated.
• Must be able to read, write and communicate verbally in English.

Essential Job Functions

• Take order and serve alcoholic and non-alcoholic beverages to patrons in the table games, slot area, lounge, restaurant, & pool areas.
• Collect money from customers for drinks served.
• Clean service stations and stocks supplies, coffee filters and glasses.
• Maintain table games slot area and lounge by removing glasses, paper scraps, cleaning ashtrays and tables.
• Responsible to meet: Health and Safety Regulations, company guidelines, service standards, labor standards, and product quality within all areas of the beverage department.
• Other job-related duties as assigned and instructed by management.

Customer Service Expectations

• Recognize Platinum players and relay that information on to other team members.
• Listen and pay attention to what is being communicated both verbally and non-verbally.
• Go the extra mile with a smile for guests who have special requests or needs.
• Friendly, helpful, and professional when interacting with guests and team members.
• Maintain a happy cheerful attitude with guests and team members during stressful periods of peak business.

Physical Demands

• The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items.
• The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

Work Environment

• The work environment involves exposure to secondhand smoke in a casino.
• This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.