Banquets, Production Cook

This position is eligible for a $1,000 sign-on bonus!

About the role

Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of. The Production Cook is responsible for cooking and preparing a variety of menu items, following recipes, and being accountable for daily food productions. All duties are performed within the guidelines of Seneca Gaming Corporation’s policies and procedures, Internal Control Standards, and objectives.

Responsibilities

• Rotate between cooking stations and restaurants in hot temperature areas, each responsible for specific food items and using particular cooking devices, including continually refilling and replacing pans with specified garnish in steam tables.
• Command all stations of the kitchen: roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
• Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
• Properly label, date, and rotate all products to ensure safe keeping and sanitation.
• Know recipes, equipment operation, and cooking and preparation techniques.
• Review production schedule to determine food requirements, including variety and quantity of food preparation.
• Assemble supplies and equipment needed for daily cooking activities.
• Follow production sheets and other records as required.
• Regulate temperatures of ovens, broilers, and grills.
• Use a variety of pots, pans, and equipment to prepare food.
• Work in harmony with others under a strenuous environment.
• Report to work well-groomed in full uniform, on time, with badge on upper left side of uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
• Comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Perform duties, responsibilities, and expectations as needed, subject to change.

Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Culinary education/experience preferred.
• Two (2) years of intermediate cooking skills required.
• Previous customer service experience required.

Skills

• Excellent communication skills, including the ability to read, write, and speak effectively to employees and customers.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment

• The noise level in the work environment is usually moderately loud; on the casino floor, noise levels increase to loud.
• Must be able to work in an environment where smoking is permitted.
• Must be able to stand, walk, and move through all areas of the casino F&B operation.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community.
• Moderate exposure to hot and cold temperatures and/or loud noises.
• Moderate physical activity is required, including handling objects up to fifty (50) pounds.
• Work environment involves some exposure to physical risk, requiring following basic safety precautions.

Pay

Starting rate: $17.92. Compensation is negotiable based on experience and education.