Banquets Houseperson Supervisor Overnight
Omni Hotels & Resorts · Atlanta, GA · 4 mo ago
ManagementFull-time
Banquet Set-Up Supervisor Overview
Ensure proper set up of meeting and Banquet facilities and assist with the overall supervision of banquet set up.
Responsibilities
- Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met.
- Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
- Mets with banquet house person on a daily basis to ensure that uniform codes and personal hygiene requirements are met in accordance with department standards.
- Reviews daily worksheet and assigns specific duties to each banquet Houseperson.
- Review daily Synergy report.
- Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met.
- Walls, baseboards, and light fixtures cleaned. Room to be vacuumed thoroughly. Drapes to be hung properly. Lighting and temperature control to client's request.
- Maintain cleanliness of Banquet meeting space and equipment.
- Tablecloths and skirting to be cleaned and pressed. Uniformity among all set-ups in accordance.
- Ensures that cleanliness and order of all storage areas is maintained.
- In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
- Ensures that all unused rooms are set to department’s standards.
- Executes Associate MOS reports monthly.
- Provides daily, weekly, and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.
- Recycles whenever possible.
- Complies with hotel standards, policies, and rules.
Qualifications
- A minimum of 1-year banquet set-up experience is required.
- Previous supervisor/leadership experience is strongly preferred.
- Must be familiar with various room sets, with ability to execute BEO specifications.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
- Able to work cohesively with co-workers both within and outside of your department.
- Able to work with management on special projects.
- Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance.
- Candidate must have proven leadership skills and must be able to direct, develop and motivate staff.
- Able to teach employees importance of, and how to greet guests and courteously solve requests.
- Able to think clearly, quickly and make concise decisions.
- Able to prioritize, organize and follow up in a fast-paced environment.
- Able to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Must be able to execute assigned room sets after period of training.
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance.
- Stand, walk or sit for an extended period or for an entire work shift.
- Requires repetitive motion, using arms, and hands for an extended period or for an entire shift.
Benefits
Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.