Banquet Supervisor

Hotel Raleigh Durham Embassy Suites, 201 Harrison Oaks Blvd, Cary, NC 27513 – Full time.

Pay

Compensation Range: $21.00 (hourly). Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Schedule

Full time

Responsibilities

• Lead flawless banquets by executing event orders and coordinating with vendors and departments to bring events to life.
• Support the team by setting up spaces, supervising staff, and ensuring service standards are met from start to finish.
• Keep things sparkling—monitor cleanliness, reset rooms, and keep supplies stocked and presentation-ready.
• Provide hands-on training, coaching, and leadership for banquet staff to ensure top-tier service and guest satisfaction.
• Troubleshoot AV setups and step in where needed to ensure a smooth experience for guests and team alike.

Requirements

• 6+ months of banquet experience and prior leadership exposure—it helps you lead with confidence and know what great service looks like.
• Food safety and alcohol service certifications (or willing to get them within 90 days)—so our guests stay happy and safe.
• Comfortable lifting up to 50 pounds and staying on your feet—we’re on the move during events!
• Familiarity with Microsoft Office—and bonus points if you’ve worked with Delphi for event management.

Benefits

• The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.