Banquet Supervisor

Responsibilities

• Assists and works closely with management to ensure success of the events on a daily basis.
• Prepares and administers coaching and counseling’s to Team Members in the absence of manager or assistant manager.
• Makes sure all policies and procedures are followed.
• Makes sure all equipment is stored and secured in designated storage areas.
• Ensures that side work sheets and checklists are posted.
• Calls for management input on purchasing equipment for department.
• Calls for management input on scheduling and staffing needs.
• Coordinates with kitchen, bakery and audio visual to ensure all requirements are met and in proper working order.
• Inspects all rooms to ensure 100% accuracy and a pristine environment for the Guests.
• Conducts pre-shift meetings after checking BEO’s for changes.
• Trains new Team members and any follow-up training.
• Resolves Guest complaints.
• Directly supervises 15-20 Team Members in the Banquet Department.
• Carrries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual should have knowledge of MS Word processing software, MS Outlook and MS Excel spreadsheet software.
• Knowledge of timekeeping systems and purchasing software a plus.
• Must obtain OSHA 10 card.
• Must be able to drive a single man lift.
• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.