Banquet Sous Chef

About the Role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sous Chef manages a specific department and works with the Executive Chef and/or Executive Sous Chef to create, implement, and maintain quality standards. In the absence of the Executive Sous Chef and/or Executive Chef, the Sous Chef may be responsible for the entire culinary operation. The ideal candidate will monitor daily functions of the culinary department, support and guide the culinary team, and ensure a positive guest experience.

Hyatt develops Sous Chefs to progress into the role of Executive Sous Chef through training in Banquets, Restaurants, and Garde Manager. Sous Chefs report directly to the Executive Sous Chef and/or Executive Chef. With a strong commitment to promotion from within, 70% of management hired is from within Hyatt, and 89% of the Managing Committee is promoted from within.

Responsibilities

• Support senior leadership by developing and assuming basic management responsibilities
• Act as liaison between all departments within the culinary division and other hotel departments
• Supervise the preparation and cooking of various food items
• Develop and implement creative menu items that adhere to Hyatt brand standards
• Plan, coordinate, and implement special events and holiday functions
• Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating, and hiring
• May manage other key culinary leadership roles, including supervisors and less senior Sous Chefs
• Lead and coach the team toward achieving exceptional guest service and employee satisfaction results
• Monitor food production, ordering, cost, quality, and consistency on a daily basis
• Ensure proper safety and sanitation of all kitchen facilities and equipment

Qualifications

• In-depth skills and knowledge of all kitchen operations
• Strong leadership, communication, organization, and relationship skills
• Experience with training, basic financial management, and customer service
• Proficient in general computer knowledge
• A true desire to exceed guest expectations in a fast-paced customer service environment
• Capable of producing a consistent product in a timely manner
• Strong training and communication skills
• Culinary education and/or on-the-job training; hotel experience preferred
• Geographic and schedule flexibility preferred

Benefits

• Benefit eligible after 30 days
• Medical, Dental, Prescription, and Vision Insurance
• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match
• Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)