Banquet Setup/Breakdown-Spartanburg Marriott

About the role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves.

Responsibilities

• Acknowledge guests in all public spaces with a warm and friendly greeting
• Assist with banquet functions of the hotel, including set up of tables and chairs
• Follow scheduled shifts and break/lunch requirements
• Report any light outages, broken equipment, or room disparities to management, paying close attention to hallway areas
• Assist guests with any special requests
• Communicate with management on inventory needs (e.g., chairs, tables, banquet linens)
• Use technology professionally for communication
• Maintain a positive, friendly attitude and respect all guests, team members, and management
• Interact with guests and share hotel knowledge using personalization, such as using guest names
• Maintain guest confidentiality following all hotel procedures
• Report any suspicious activity or unusual items in rooms
• Report any irregular guest behavior in public areas and/or rooms
• Take initiative and handle assignments with limited supervision
• Follow all hotel policies and procedures as outlined in the team member handbook
• Maintain cleanliness and order in work areas such as closets, carts, and housekeeping offices
• Perform other duties as requested by management to service guests

Requirements

• High School diploma or higher
• Previous hospitality experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology such as tablets and iPads

Physical Demands

• Ability to stand for extended periods
• Ability to squat and bend
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed
• Ability to lift, push, or pull up to 50 lbs

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks while making appropriate progress toward deadlines
• Work independently, take direction, and provide direction to others
• Manage differing personalities within the office, hotel, and community
• Maintain the highest degree of confidentiality
• Work effectively in stressful, high-pressure situations
• Effectively handle workplace challenges, including anticipating, preventing, identifying, and solving problems