BANQUET SETUP ATTENDANT (PT) | TSR

About the Role

Sets up and breaks down banquet rooms per guest specifications, mentors junior team members, and performs side work as assigned. Acts as the point person when supervisors or captains are managing multiple events.

Responsibilities

• Verify that rooms match BEO (Banquet Event Order) specifications precisely.
• Troubleshoot last-minute changes (layout adjustments, missing items, AV needs).
• Train new banquet set-up staff in proper room layout, safety practices, equipment handling, and service standards.
• Oversee inventory of linens, tables, risers, and specialty equipment.
• Conduct quality checks before handoff to banquet captains.
• Communicate with banquet management, catering, and AV teams.
• Ensure compliance with casino policies and fire code layout rules.
• Document issues or improvement opportunities.
• May assist in creating or updating layout diagrams.
• Assist servers and management with setting, decorating, and tearing down buffets and coffee breaks.
• Receive all freight and distribute to clients as needed.
• Set up tables, chairs, stages, dance floors, and linen.
• Clean and detail meeting rooms.
• Organize and clean both front and back of house and storage areas.
• Ensure outdoor function space is maintained.
• Assist outlets with department’s equipment when needed.
• Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, and ensuring guest satisfaction.

Requirements

• High School Diploma or equivalent preferred.
• Six months of previous banquet experience in a high-volume hotel or resort preferred.
• Minimum of 2 or more years of professional experience in banquet set-up required.
• Must be reliable, trustworthy, and possess a pleasant personality.
• Previous guest service experience preferred.
• Excellent customer service and communication skills.
• Professional and well-groomed appearance at all times.
• Ability to be on your feet for the majority of the day, including walking, bending, moving, and lifting.
• Must meet physical demands of the position, including lifting up to 75 pounds and moving or pushing goods on a hand cart/truck weighing up to 250 lbs.
• Ability to work cohesively as part of a team.
• Must be able and willing to work a flexible schedule, including weekends, evenings, and holidays.
• Must be able to read, write, speak, and understand English. Knowledge of multiple languages is a plus.

Physical Demands

• Regularly required to stand for prolonged periods, walk, use hands and fingers to handle or feel, reach with hands and arms, and talk or hear.
• Must regularly lift and/or move up to 75 pounds.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 250 lbs.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Regularly exposed to secondary smoke.
• The noise level in the work environment is usually moderate to loud.
• Required to work outdoors in uncomfortable weather conditions.