Banquet Setup

Essential Functions

• Attendance as scheduled is required.
• Adhering to all division and local standard policies and procedures.
• Performing all guest contact activities in a cordial, efficient and professional manner at all times maintaining a commitment to guest satisfaction.
• Maintaining a cooperative, team like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments), to help achieve our common goals of maximizing guest satisfaction and profit margins.
• Reporting to work on time (as scheduled) and in proper uniform/attire.
• Punch in and report to head houseman or Catering Service/Banquet Manager on duty for work assignment.
• Be able to read a banquet event order and setup rooms according to the BEO's.
• Maintain a positive attitude toward the hotel and the job being performed.
• Be thoroughly familiar with the location of all function rooms and related areas and the various types of workable setups including: Classroom Style, Theatre Style, Conference Style, U Shape, Hollow Square, Hollow Rectangle, Banquet Style, T Shape, E Shape.
• Correctly and efficiently set up and break down all department functions including: Meetings, Breakfast, Luncheons, Dinner, Receptions, Banquets, Dances, Exhibits.
• Totally familiar with and practice the safe handling care and storage of all banquet equipment.
• Absolutely assist guests whenever possible, referring all requests which are beyond the scope of your responsibility immediately to your supervisor or Catering Service/Banquet Manager on duty.
• Keep the total function room area and storage areas clean and neat at all times.
• Perform periodic total cleaning of the area, as assigned by head houseman or Catering Service/Banquet Manager.
• All equipment not in use should be returned to its proper storage area in a clean condition before the end of each shift.
• Report all damage to catering equipment, furnishings of the room promptly to the Catering Service/Banquet Manager so that repairs may be made before damage worsens and/or accidents result.
• Check electrical hook ups for proper working order and tape down all exposed cords for equipment in use.
• Service/Freshen all meeting rooms during breaks. Check temperature and see if all lights are working and adjusted properly.
• Check with supervisor or Catering Service/Banquet Manager before punching out.

Other Functions

• Attend department meetings.
• Eliminate safety hazards and report all injuries and accident to the Catering/Banquet Manager on Duty.
• Carefully follow all energy conservation and accident/loss prevention guidelines.
• Perform all additional department related duties as assigned by head houseman or Catering Service/Banquet Manager.

Experience

No experience necessary but previous houseman or banquet set up preferred.

Skills

• Effective and clear communication skills.
• Professional and friendly hospitality skills.
• Practice food safe handling procedures.
• Able to read a floor plan and execute it.
• Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time.
• Knowledge of staging and installing of dance floors preferred.
• Quick response time and dealing with time constraints.

Physical Job Requirements

• Bending and lifting food/glass trays of up to 50 lbs.
• Being able to push or pull over 50 lbs.
• Continually moving at a fast pace.
• Continuous standing for the full shift or 8 hours or more.
• Continuous bending or kneeling.

Environment

• Hearing: Must be able to take guest orders, and hear guest requests.
• Vision: Must be able to check for drink accuracy, assess guests body language or expressions.
• Speech: Must be able to converse with guests and communicate well with others.
• Literacy: Must be able to write and communicate orders.
• Must be able to work in hot or cold conditions.

Equipment

• Tables & Chairs
• Chair carriers
• Vacuums, cleaning solutions and cleaning equipment
• Dance Floors and staging
• Lighting