Banquet Server-Renaissance Raleigh Hotel, Raleigh NC

Essential Functions

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards.
• Anticipate guests’ needs and monitor the guest's dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Setup, execution, and clean-up for an event.
• Perform side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintain a professional and personable appearance.
• Perform other duties as assigned.

Benefits

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

About the Role

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure to our venue for receptions, meetings, training, and even reunions. It’s our place to really shine so that word of mouth will bring in additional business!

Qualifications

To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Skills

Our Banquet Servers are responsible for serving meals with friendly responsive customer service and creating an exceptional dining experience for all.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Pay

We offer competitive wages.

Schedule

Must have OPEN AVAILABILITY