Banquet Server Part/Time ($23 hr) - The Watermark Hotel

About the role

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real‑estate company in the Washington, D.C. area, operating for over 130 years. The Hospitality Group manages more than 20 business‑class hotels, including properties from Intercontinental Hotel Groups, Marriott International, Hilton, Best Western, The Watermark Hotel, The Hay‑Adams Hotel, and Perch Putt, with a team of over 1,000 hospitality professionals. This position serves food and beverages to guests in a friendly, courteous, and professional manner, adheres to health regulations and local liquor laws, and sets up, maintains, and takes down banquet rooms according to function specifications.

Responsibilities

• Guest Service: Anticipates and responds to guests in a friendly, positive, and timely manner; provides the highest quality service using proper serving techniques; follows the guest service recovery program; and contributes to other departments as needed.
• Serving Duties: Listens attentively to banquet captains and event planners, uses proper serving techniques, sets up, maintains, and takes down banquet rooms, buses trays promptly, and keeps banquet and meeting areas neat, clean, and presentable; adheres to health regulations and local liquor laws; controls expenses by using banquet collateral and equipment responsibly.
• Works Safely: Dispenses and serves food and beverages while maintaining a clean, safe work area in compliance with company, local, state, and federal regulations; follows procedures for guest and associate incidents and is knowledgeable of hotel emergency procedures.
• Self/Workload Management: Plans, organizes, and prioritizes duties to meet required volume; follows attendance, grooming, appearance, and general work policies; attends required department and hotel meetings.
• Collaboration: Assists bartenders and works as a team player to ensure all guest needs are met; completes all assigned duties within or beyond the normal scope of responsibilities.
• Side Work/Other Duties: Completes required side work, takes initiative to assist wherever necessary, and actively contributes to the success of the guest experience.

Required Skills and Experience

• High school diploma/GED or equivalent experience.
• TIPS or CARE beverage service certification desired, or ability to obtain certification.
• At least one year of previous guest service experience.
• Exemplary customer service, attention to detail, and ability to work in a fast‑paced, repetitive environment.
• Proficiency in spoken, written, and understood English.
• Ability to lift, push, and pull up to 50 lb regularly and up to 75 lb occasionally.
• Physical ability to walk, stand, carry, and move continuously throughout the shift.
• Prefer one or more years of serving experience in a banquet environment.

Pay

$23 per hour (minimum and maximum wage). Base pay is determined by qualifications, years of relevant experience, distinctive skills, education, certifications, and other variables.

Benefits

• Access to or eligibility for healthcare benefits.
• 401(k) retirement plan.
• Short‑term and long‑term disability coverage.
• Basic life insurance.
• Bonus plans and additional compensation components.

B. F. Saul Company Hospitality Group is an equal‑opportunity employer committed to hiring diverse professionals, including veterans and individuals with disabilities.