Banquet Server (On-Call)

About the role

Unforgettable events are built on incredible service — and our Banquet Servers help bring those experiences to life. From weddings and galas to conferences, meetings, and celebrations, you’ll play a key role in creating seamless, elevated, and memorable events for our guests. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys working as part of a team, and loves delivering exceptional guest experiences during special events and banquet functions.

Responsibilities

• Provide friendly, professional, and attentive food & beverage service during banquets, weddings, meetings, conferences, and special events.
• Set up, maintain, and break down banquet rooms, buffets, dining stations, and event spaces according to event specifications and service standards.
• Serve food and beverages efficiently while maintaining presentation, timing, and hospitality standards throughout events.
• Assist guests with requests, answer questions, and help create a welcoming and memorable event experience.
• Coordinate closely with Banquet Captains, Culinary teams, Bartenders, and Food & Beverage leadership to support seamless event execution.
• Maintain cleanliness and organization across banquet spaces, service stations, and back-of-house areas throughout events.
• Follow food safety procedures, sanitation standards, responsible alcohol service guidelines, and hotel operational policies at all times.
• Assist with buffet replenishment, tray passing, table service, beverage service, and event transitions as needed.
• Support high-volume event operations while maintaining professionalism, efficiency, and exceptional guest service.
• Help create a positive, team-oriented, and guest-focused atmosphere aligned with Sonesta’s People People culture.
• Any other duties assigned.

Qualifications

• Previous banquet, restaurant, hotel, catering, hospitality, food service, or customer service experience preferred.
• Strong communication, teamwork, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality and event environment.
• Strong attention to detail, presentation, cleanliness, and operational standards.
• Ability to work flexible schedules based on event timing including evenings, weekends, holidays, and late-night functions.
• Knowledge of banquet service standards, food safety procedures, and responsible alcohol service practices preferred.
• Positive attitude with a strong work ethic and willingness to support the team wherever needed.
• A passion for hospitality, teamwork, guest engagement, and creating memorable event experiences.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts
• Additional Perks & Employee Discounts