Banquet Server on call

About the role

Cleveland Marriott East is seeking a highly motivated Banquet Server to join our team. The ideal candidate will assist with setting up and preparing banquet rooms for events, serving and clearing tables, and performing other related tasks.

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serving food and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Aids as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests, removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Requirements

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Able to work under pressure in a fast-paced environment.
• A passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 50 pounds.

Skills

• Customer service skills.
• Attention to detail.
• Time management skills.
• Ability to multitask.

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Pay

$5.95 per hour

Schedule

This is an on-call/part-time position. Shifts may vary and are subject to change.