Banquet Server (On Call)

Live! by Loews – St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, Holidays & Paid BereavementTraining & Development opportunities, career growthTuition ReimbursementPet Insurance & Pet BereavementTeam Member Hotel Rates, other discounts, perks & moreDiscounted Parking including game days & special eventsComplimentary meals in Team Member Café while workingDiscounted perks for Ballpark Village and St. Louis Cardinals StoreCommunity volunteer opportunitiesBenefits are subject to eligibility and may vary by position What We’re Looking For: A warm, attentive Banquet Server who thrives in dynamic event settings and takes pride in delivering exceptional guest experiences. You’ll be part of a team that transforms gatherings into memorable moments—whether it’s a wedding, conference, or celebration. With a keen eye for detail and a passion for hospitality, you’ll ensure every guest feels welcomed, cared for, and delighted throughout their time with us. Who You Are: Service-Focused Professional: You anticipate guest needs and deliver personalized, thoughtful service with a smileTeam-Oriented Collaborator: You understand that great events are built on teamwork and communicationCalm Under Pressure: You stay composed and solution-focused, even when the pace picks upDetail-Driven Executor: You ensure every table setting, tray, and service moment meets our high standardsAdaptable and Positive: You embrace change, handle special requests with grace, and bring a can-do attitude to every shiftVeterans and military spouses encouraged to apply What You’ll Do: Prepare banquet spaces according to Banquet Event Orders (BEOs), including setup of tables, chairs, linens, and service itemsGreet guests warmly and ensure they are comfortably seated and attended toServe meals and beverages efficiently and professionally, following service standards and event timelinesMonitor guest satisfaction, refill drinks, and respond to requests with attentiveness and careClear and reset tables between courses and after events, maintaining cleanliness and organizationCollaborate with banquet leadership and kitchen staff to ensure smooth service flow and timely executionSupport buffet and beverage station setup and maintenance as neededHandle guest concerns discreetly and escalate issues when appropriateUphold Loews Hotels’ brand standards in every interaction and service momentPerform additional duties as assigned to support successful event executionRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assigned Your Qualifications Include: Two to four years’ experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferredHigh School Diploma, or equivalentAbility to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shiftTIPS (or Local/State alcohol training equivalent) Certification required or ability to obtainFlexibility to work varying shifts, including nights, weekends, and holidays, as needed