Banquet Server (Full Time)

Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of its members, guests, and more than 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages 130+ country clubs, city clubs, and athletic clubs offering first‑class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities, and fitness centers.

Job Summary

The Banquet Server delivers exceptional food and beverage service to members and guests during events and banquets, reflecting Invited’s Service standards and the 3‑steps of service—warm welcomes, magic moments, and fond farewells. The role works collaboratively with the banquet team to ensure a smooth, high‑quality experience for all attendees.

Responsibilities

• Uphold service training standards, providing exceptional service throughout all events.
• Execute food and beverage orders with attentiveness and responsiveness.
• Maintain knowledge of menus, including special event features and dietary accommodations.
• Greet members and guests warmly, making them feel welcomed and valued.
• Foster a positive atmosphere through effective communication and proactive service.
• Address member/guest complaints swiftly using service‑recovery techniques.
• Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
• Complete daily side work such as stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor as needed.
• Assist others as needed and take on additional tasks assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take initiative in personal and professional growth and maintain any required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Qualifications

• High school diploma or equivalent.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Previous experience in food and beverage service, especially in a banquet or event setting.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lb occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment

• Trays
• POS System
• Bottle Opener
• Wine Tool
• Banquet Chairs and Tables

Work Schedule

Attendance follows the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays.

Compensation

Base pay will be determined by skills, experience, education, location, and—if non‑exempt—hours worked.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (including statutory time off for part‑time team members)