Banquet Server - Embassy Suites by Hilton Portland Downtown
About Us
Join an award-winning workplace culture at Hilton, a global leader in hospitality. We’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
Responsibilities
- Delight our guests by bringing an upbeat and friendly attitude to all interactions and proactively looking for ways to make their experience special.
- Master the menu by learning the details of all menu items and specials to help guests and answer their questions with confidence.
- Serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering completed orders promptly with attention to detail.
- Manage the service station to ensure it is always fully stocked, clean, and organized.
- Clear and transport tableware by removing dishware, glassware, and silverware at the end of meal service and delivering them to the dishwashing area for cleaning.
- Support event preparation by assisting with tasks such as cleaning, arranging, and setting banquet tables, and restocking supplies to maintain a seamless event flow.
- Comply with regulatory standards by maintaining health, safety, sanitation, and alcohol awareness regulations to ensure the highest standards of guest and team member well-being.
Qualifications
At Hilton, our core values define what it takes to succeed and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of hospitality.
- Acting with integrity and always doing the right thing.
- Inspiring others through leadership.
- A belief that teamwork drives the best outcomes.
- A sense of ownership and accountability.
- A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.