Banquet Server

Responsibilities

• Attend pre-function meeting to learn function particulars including guest and hotel expectations
• Know the menu for each function served and be able to explain major ingredients and preparation methods for each item to be served
• Setup function according to Banquet Event Order (BEO) including draping tables, setting silverware, folding napkins, preparing drinks and setting centerpieces
• Ensure cleanliness of linen, silverware, and glassware
• Set tables correctly and uniformly. Set professional, creative, functional, clean buffets
• Greet and serve guests following policies and procedures
• Assisting in all aspects of service
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
• Follow check and payment policies and procedures when serving a-la-carte and beverage orders
• Use proper in-room clearing and aisle tray breakdown
• Keep station neat and clean while serving guests
• Break-down buffet or other special food service tables/equipment
• Complete assigned side work and related cleaning duties
• On time and at work when scheduled, and in proper uniform
• Attend department meetings as scheduled
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates
• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned
• Check with manager / supervisor before leaving work area for any reason
• Perform special projects and other responsibilities as assigned
• Participate in task forces and committees as requested