Banquet Server

Welcome to Pyramid Global Hospitality, where people come first. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

About Our Property

Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio, Hotel Murano offers 319 well-appointed guest rooms and 30,000 sq ft of meeting space. The hotel reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401(k) with a company match and recognition programs designed to celebrate your achievements.

For Full-Time (Non-Union) Associates

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• PTO
• 14 days for first 3 years
• Holidays
• 7 paid holidays and 2 floating holidays
• Employee Room Rate Discounts

For Part-Time Associates

• 401(k) Plan
• Sick Time: Accrue 1 hour for every 30 hours worked
• Employee Room Rate Discounts

For Union Associates

• Vacation
• 1 week after 1 year of service
• 2 weeks after 2 years of service
• 3 weeks after 7 years of service
• 4 weeks after 15 years of service
• Holidays
• Union positions 6 Paid Holidays and 1 personal day
• 401(k) Plan
• Sick Time
• Accrue 1 hour for every 40 hours worked
• Employee Room Rate discounts

What You Will Have an Opportunity To Do

We are looking for a highly motivated, customer-focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers' experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on their feet and have an engaging attitude. If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do, and you love it, we want you!

This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your Role:

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

What Are We Looking For?

• Someone with 2-4 years of food service experience, preferably Banquet service
• Someone with experience in a 4-star, 5-star venue with synchronized service
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who is able to work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation

$17.13

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.