Banquet Server

Key Responsibilities

• Set tables to meet the function specifications
• Deliver necessary equipment and beverages from storage areas to event location
• Set/display food and beverages on buffet tables
• Serve food, beverages, and accompaniments to Catering clientele in a friendly and courteous manner, ensuring guest satisfaction
• Quietly remove china, glassware, and silverware from the meal area
• Deliver dirty china, silverware, and glassware to the appropriate kitchen’s dishwashing station
• Return equipment, unused beverages, and dirty linen to appropriate storage locations in a neat and organized manner
• Perform general cleaning tasks to adhere to health and safety standards
• Comply with all food safety, health, and hygiene protocols
• Complete other duties as assigned by the Catering Supervisor

Qualifications

• Prior experience in food service, catering, or hospitality preferred
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Excellent verbal communication and interpersonal skills
• Confident, outgoing personality with the ability to interact with VIP guests
• Smart Serve certification (required)
• Ability to handle cashless POS transactions (if applicable)
• Must be 18 years of age or older
• Available evenings, weekends, and holidays in alignment with event schedules

Physical Demands

• Mobile service position requiring frequent walking and maneuvering through tight spaces
• Event-based schedule; must be able to work evenings, weekends, and holidays
• Interaction with high-profile guests and heightened customer expectations
• May be exposed to hot/cold foods and kitchen/pantry environments
• Ability to lift, push/pull, and transport items weighing 10-30 pounds, occasionally 50 pounds across carpeted and hard flooring
• Frequent standing, walking, and stair navigation throughout shift
• Must have sufficient mobility to perform assigned production tasks, including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time with precision

Equipment Used

• Serving utensils and display items
• Sanitizing and cleaning supplies
• Radio/communication device