Banquet Server

Job Summary

The Banquet Server is responsible for delivering exceptional food and beverage service to members and guests during events and banquets, ensuring that every interaction reflects Invited’s Service standards.

Reporting Structure

Reports to the F&B Director, Banquet Director, Banquet Manager or Restaurant Manager.

Day to Day

• Uphold service training standards, providing exceptional service throughout all events.
• Execute F&B orders, ensuring a high level of attentiveness and responsiveness.
• Maintain knowledge of menus, including special event features and dietary accommodations.
• Greet members and guests warmly, making them feel welcomed and valued.
• Foster a positive atmosphere through effective communication and proactive service.
• Address any member/guest complaints swiftly using service recovery techniques.
• Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
• Complete daily side work, such as stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor, as needed.

Additional Duties

Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Able to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.

What We Offer

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

Primary Tools/Equipment

• Trays POS System
• Bottle Opener
• Banquet Chairs and Tables

Work Schedule

Attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays.