Banquet Lead Houseperson

Supervises and Coordinates Banquet Set Up

• Oversees/transports and sets up banquet tables, chairs and equipment according to Event Order diagrams and/or specifications.
• Makes set up diagrams when necessary.
• Supervises the activities of all banquet set up staff.
• Provides training for all banquet set up staff.
• Ensures required linens and table skirting are obtained from linen supply room.
• Uses table cloths and table skirts to cover tables properly.
• Ensures that Function Rooms are set up and prepared on time.
• May assist in the presetting of china, glassware, silverware and service equipment necessary for banquet service activities.
• May assist in the clearing of soiled china, glassware, silverware and service equipment after function ends.
• Supervises/clears, sorts, prepares soiled china, glassware, silverware and service equipment for washing after end of banquet food service function.
• Inventsories and returns equipment and materials to secure storage.
• Maintains cleanliness and organization of back of house and storage areas.
• Coordinates/gathers and presorts soiled linens and table skirts before transporting them to the laundry.
• May assist in the set up and break down of audio visual equipment.
• Supervises, may assist or perform transport and set up of portable dance floor.
• Coordinates, may assist or prepare coffee, ice/hot tea or other beverages.
• May assist in the plating of food prior to banquet food service function.
• Conducts pre-shift meetings with set-up personnel to discuss daily activities.
• Attends departmental meetings.
• Schedules set up personnel according to established standards.
• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy.
• Trains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standards.
• Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same.
• Ensures adherence to all Loews Hotels service standards.
• Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance.

Qualifications

• High School diploma or equivalent.
• Minimum of two years as a banquet house person/Convention set up in a comparable size and quality property.
• Excellent oral and written communication skills.
• Excellent leadership and organizational abilities.
• Ability to stand, stoop, bend repetitively, safely move and set up banquet tables, chairs and equipment.
• Ability to lift and carry tables, chairs, equipment and food service trays weighting 35+ pounds.
• Ability to work flexible schedule to include weekends and holidays.