Banquet Houseperson (PM shift Supervisor)

Join our team at Salamander Middleburg, a Forbes Triple Five-Star resort where hospitality is more than a job—it's a passion. We seek service professionals who take pride in creating exceptional guest experiences, building meaningful relationships, and delivering personalized luxury service in Virginia's wine and equestrian country.

About the role

The Banquet Houseperson Supervisor oversees banquet room setup, event execution, and breakdown operations during PM shifts. This hands-on leadership role ensures banquet functions are executed according to specifications while maintaining Forbes Five-Star service standards and operational excellence.

Responsibilities

• Supervise and coordinate the activities of the Banquet Houseperson team during PM shifts.
• Execute banquet functions according to Banquet Event Orders (BEOs), timelines, and client specifications.
• Oversee the setup, breakdown, and reset of banquet rooms, meeting spaces, buffets, and event areas.
• Ensure all banquet areas are clean, organized, and event-ready at all times.
• Lead by example with a hands-on approach, including moving tables, chairs, staging, and event equipment.
• Partner with Banquet Managers, Catering, Conference Services, and Culinary teams to ensure seamless event execution.
• Maintain inventory of banquet equipment, china, glassware, silverware, linens, and supplies.
• Coordinate maintenance requests and repairs with the Engineering team.
• Train, mentor, and support banquet team members while promoting safety and service standards.
• Assist with interviews, onboarding, performance coaching, and team development.
• Build positive client relationships and respond promptly to operational needs during events.
• Support forecasting, scheduling, and operational planning initiatives.

Requirements

• High school diploma or equivalent required.
• Minimum 2 years of supervisory experience in banquet operations, hospitality, hotel events, or food and beverage operations.
• Luxury hotel, resort, conference center, or high-volume event experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to lift, move, and transport banquet tables, chairs, equipment, and supplies.
• Flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications

• Hospitality Management certification or related education.
• Experience with event planning, banquet operations, and conference services.
• Luxury resort or Forbes-rated hospitality experience.

Pay

Up to $12.00 per hour plus gratuities.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off & Company-Paid Holidays
• Paid Parental Leave
• Short-Term & Long-Term Disability Insurance
• Tuition Reimbursement
• Recognition Programs & Employee Rewards
• Complimentary Employee Meals
• Complimentary Parking
• Employee Discounts on Rooms, Dining, Spa, Retail, and Resort Amenities
• Friends & Family Rates at Salamander Collection Properties
• Career Development & Advancement Opportunities