Full-Time: Banquet Houseperson Supervisor

Job Summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Banquet Houseman Supervisor (Event Set Up) to join our team at Saint John's Resort. The position plays a critical role in the successful execution of weddings, conferences, galas, meetings, and resort events by leading the Event Set Up team and ensuring all banquet spaces are prepared with excellence, urgency, and attention to detail.

What's in it for you?

• Part of a team committed to an inclusive, employee-focused workplace that is invested in your development.
• A rewarding, fun, and flexible work environment.
• Exciting perks, including free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance and life insurance options.
• A robust benefit package including a 401(k) plan with company match.
• Paid parental leave, paid time off, holiday pay, pet insurance, and an Employee Assistance Program.

About the Role

The Banquet Houseman Supervisor supervises and leads the Banquet Houseman/Event Set Up team during daily operations. They ensure banquet rooms are set according to Banquet Event Orders (BEOs) with accuracy and attention to detail. They complete and oversee physical setup and arrangement of tables, chairs, staging, dance floors, bars, linens, audiovisual equipment, podiums, and other event equipment. They monitor event timelines and ensure all spaces are prepared on schedule and presentation ready. They assist with room flips, event breakdowns, and reset transitions throughout the resort. They maintain cleanliness and organization of banquet storage areas, meeting spaces, service corridors, and public event areas. They assist Banquet and Food & Beverage teams with operational setup needs during events. They exhibit teamwork and leadership to ensure events are executed efficiently and professionally. They communicate effectively with Banquet Managers and other operational departments regarding setup progress and operational needs. They perform various other duties as assigned.

Education and Experience

• Minimum of High School diploma or equivalent.
• Previous banquet setup, hospitality, event operations, or leadership experience preferred.
• Previous supervisory or team lead experience preferred.
• Luxury hotel or high volume event experience is a plus.

Physical Demands and Work Environment

• Ability to stand and walk for extended periods of time throughout scheduled shifts.
• Frequent bending, kneeling, pushing, pulling, reaching, climbing, and lifting throughout daily operations.
• To lift and move up to 50 pounds without assistance and occasionally move items exceeding 50 pounds with assistance.
• To push carts, move banquet tables, chairs, staging, and other event equipment throughout the property.
• To work indoors and outdoors in varying temperatures and weather conditions as operational needs require.
• To safely navigate large event spaces, storage areas, loading areas, stairways, and service corridors.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Strong organizational and time management skills.
• Ability to lead a team in a fast-paced hospitality environment.
• Ability to prioritize multiple tasks and operational demands.
• Team player with a positive and professional attitude.
• Ability to exceed expectations of guests and fellow associates.
• Strong attention to detail and commitment to presentation standards.