Banquet Houseperson

About The Inn at Mattei’s Tavern

Opened in February 2023 in charming Los Olivos, The Inn at Mattei’s Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei’s Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast’s land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.

About the role

Embark on a behind-the-scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.

Responsibilities

• Cleans Function Rooms Prior to Set-up
• Sets equipment to Daily Work Sheet specifications
• Provides required amenities, as dictated by Resort Standards
• Refreshes meeting rooms during meal and coffee breaks
• Breaks down meeting rooms as soon as possible after the end of the function
• Completes Special Projects as directed by department management/supervisor
• Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites
• Caring for the equipment
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Qualifications

• High school Diploma or equivalent education
• Must be able to adhere to timelines in completion of set-ups
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Prior customer service training is a plus
• Must be able to perform in a team-oriented environment
• Must have the ability to move/maneuver in a banquet environment
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour
• Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

Pay

$16.90 / Hour + based on experience