Banquet Houseperson
About the role
Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design‑forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid‑back spirit. The resort features 100 renovated, free‑standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000‑square‑foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin‑inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit. For more information: auberge.com/solage
Embark on a behind‑the‑scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.
Responsibilities
- Cleans Function Rooms Prior to Set‑up.
- Sets equipment to Daily Work Sheet specifications.
- Provides required amenities, as dictated by Resort Standards.
- Refreshes meeting rooms during meal and coffee breaks.
- Breaks down meeting rooms as soon as possible after the end of the function.
- Completes Special Projects as directed by department management/supervisor.
- Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
- Caring for the equipment.
- Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
- Follow Banquet Event Orders (BEO)
- Install and remove air walls (if applicable)
- Breaking down service areas
- Other reasonable requests of management
Qualifications
- High school Diploma or equivalent education.
- Must be able to adhere to timelines in completion of set‑ups.
- Prior customer service training is a plus.
- Must be able to perform in a team‑oriented environment.
- Must have the ability to move/maneuver in a banquet environment.
- Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service.
- Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.
Pay
The starting pay rate for this position is $27.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Schedule
Ability to work a flexible schedule, including weekends and holidays, according to department needs.