Banquet Houseman

About the role

Join the Bartolotta Catering & Events team and be part of creating unforgettable experiences at some of Milwaukee's most iconic event venues. This position supports catering and event operations across premier venues, including Discovery World, The Grain Exchange, and the Italian Community Center. Team members may work at any of these locations based on business needs, event schedules, and staffing requirements.

As part of the Set-Up team, you’ll prepare event spaces, set tables, and ensure everything is in place for guests at weddings, corporate events, galas, and special occasions. If you thrive in a fast-paced hospitality environment and enjoy delivering exceptional service, this role is for you.

Responsibilities

• Set-up and take down of Banquet Rooms according to function specifications.
• Confer with guests and clients to determine event requirements.
• Assist in transporting heavy materials such as staging, tables, and chairs to the event space.
• Check and appropriately adjust temperature and lights and ensure electric hookups are working.
• Ensure the cleanliness and maintenance of the areas during and after events.

Requirements

• Strong verbal communication and interpersonal skills.
• Ability to communicate effectively with guests, kitchen staff, managers, bartenders, and support staff.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and service priorities simultaneously.
• Strong time management skills in a high-volume environment.
• Professional, polished, and service-oriented demeanor.
• Maintains professional appearance and grooming standards at all times.
• Demonstrates reliability, punctuality, and accountability.
• Ability to work effectively within a fast, team-oriented environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Physical Demands

• Ability to stand and walk for extended periods of time, often for the duration of a full shift.
• Capability to lift and carry items weighing up to 50 pounds.
• Frequent bending, reaching, twisting, and kneeling to provide service and set up or clear tables.
• Manual dexterity to handle glassware, flatware, and small service items with precision and care.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Clear verbal communication skills to effectively interact with guests and team members in a busy dining room.
• Capability to navigate crowded spaces safely and efficiently.
• Tolerance for varying temperatures, including warm dining rooms and proximity to kitchen areas.
• Position dictates working irregular hours including late nights, early mornings, weekends, and holidays.

Benefits

• Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
• Company-Paid Life Insurance (Full Time Only)
• Supplemental Life Insurance (Full Time Only)
• Company-Paid Short- and Long-Term Disability (Full Time Only)
• Supplemental Accident and Critical Illness Insurance
• Supplemental Hospital Insurance
• Employee Assistance Program (EAP)
• LegalShield and IDShield Protection
• Pet Insurance
• 401(k) Savings Plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Complimentary Workday Family Meal
• Dining Discounts at Bartolotta Fine Dining Locations
• Discounted Discovery World Passes
• Discounted Fiserv Forum Tickets

In addition to these benefits, you will have the opportunity to work alongside world-class mentors who provide hands-on training and development opportunities to support your career growth.

About the company

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, the company has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 18 one-of-a-kind restaurants and catering facilities.

The company values a "hospitality heart," characterized by a commitment to excellence, passion for guest care, and a "can-do" attitude. As a family-run business, team members are considered part of The Bartolotta Restaurants family. The company also gives back to the community through Care-a-lotta, a charitable program supporting numerous nonprofit organizations in Milwaukee.