Banquet Houseman

About the role

We are looking for energetic and enthusiastic Banquet Personnel to provide exceptional service and create memorable experiences for our guests. This is an on-call position, with shifts based on business needs and scheduled events. Employees with open availability and a willingness to work in the hotel's restaurant or other departments may have opportunities to pick up additional hours.

Responsibilities

• Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards
• Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards
• Refresh banquet rooms/areas
• Breakdown function areas as scheduled in accordance to departmental procedures
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards
• Anticipate and respond promptly to guests' requests
• Promote positive guest relations
• Be familiar with all hotel services/features to respond accurately to any guest inquiry
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements
• Maintain cleanliness and organization of all work and storage areas
• Perform any other job related duties as assigned

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-time employees)
• 401K plan with company match (full-time and part-time employees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages