Banquet/Event Setup - Delta Hotels by Marriott Fargo ND

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• Set up and tear down of all function room space according to Banquet Event Order (BEO) details and company banquet standards.
• Keep the banquet rooms, hallways, storage, and banquet kitchen areas neat, clean and well organized.
• Display proper professional attitude, demeanor and cooperation toward guests, peers and management.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Qualifications

• Minimum of two years of experience in Banquets or Hospitality is preferred.
• Experience delivering exceptional customer service to both guests and team members.
• A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for.
• A collaborative spirit and enjoyment of teamwork.
• Strong communication skills are essential when interacting with guests and co-workers.
• Ability to read, write, and speak in English.
• Basic math skills are used frequently when adjusting recipes.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• The ability to work a flexible schedule including nights, weekends and/or holidays.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage.

Pay

Competitive compensation and benefits package for team members who work 30 or more hours per week, which includes:

• Overview of our Amazing Benefits:
• Medical, Dental, and Vision Insurance
• Vacation and Holiday Pay
• Same-Day Pay Available
• Employee Assistance Programs
• Opportunities for Career Growth and Manager Training Programs
• Reduced Room Rates Across Our Portfolio
• 401(k) Plan with Company Match
• Employee Discounts
• Flexible Scheduling Options
• Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)

Schedule

This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. The Ideal Candidate Will Have: Experience working a flexible schedule including nights, weekends and/or holidays.