Banquet Captain OC

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Set up for functions to include tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service to include picking up food from kitchen, carrying trays to function location, serving food and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests.
• Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information, offer warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Requirements

• 2-4 years of food service experience in Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Able to work under pressure in a fast-paced environment.
• A passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Ability to lift up to 50 pounds.

Skills

• Strong organizational and multitasking skills.
• Attention to detail.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance.
• Retirement plans.
• Paid time off.
• Unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Pay

$18.37 per hour.

Schedule

Hours vary based on shift and event schedule.