Banquet Captain

Duties and Responsibilities

• Possess knowledge of fine dining cuisines including French and Continental as well as table-side service
• Possess knowledge of wine and wine pairings
• Reports to work station as scheduled in proper uniform and ready to work
• Completes all side-work as directed by supervisor
• Keeps work area neat, clean and free of safety hazards
• Conglomerates all deliveries to ensure that hot food is maintained and delivered hot, and that all cold items are delivered cold
• Serves drinks efficiently in the proper glass with the proper garnish
• Greets Guests appropriately at their room and execute room sets as needed based upon items ordered
• Verifies orders with guests
• Checks back with guests to ensure they are enjoying their meal and determines if they have any other needs
• Presents check for tender and thanks guests for their order
• Ensures trays and carts are removed from the hotel hallways and elevator bays
• Reads and retains all pertinent information regarding daily promotions, food and beverage specials, property promotions, station assignments and scheduled entertainment from disseminated pre-shift information
• Assumes special projects as needed at the direction of the immediate supervisor

Job Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Two (2) years previous experience as a server- preferred
• Must be able to perform basic math skills
• Must be able to read and write English; Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully pass job interview, including a guest service audition
• Must be able to respond to visual and audible cues
• Must be able to lift and carry 40 pounds
• Must be able to work independently and as part of a team
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Must possess a high level of maturity, dependability, and punctuality
• Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASSET training
• Must successfully complete ServeSafe Sanitation training
• Willing to work odd and irregular hours
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay

Pay range - $15.00 - $20.63 (The base pay will depend factors such as experience level and skillset.)

Benefits

• group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option
• We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.