Banquet Captain

About the Role

Westerfield Club in Tuscaloosa, AL is seeking a driven part-time Banquet Captain to create memorable member and guest experiences while coordinating banquet functions. This role offers the opportunity to learn, contribute, and grow within a fast-paced hospitality-focused organization as part of Troon, a global leader in golf and community management.

Responsibilities

• Reviews assigned banquet staff functions and menus prior to scheduled events.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards, assign stations, and review banquet event orders.
• Ensures timely communication of changes and further instructions.
• Verifies availability of appropriate quantities of china, glassware, silverware, linens, and other items; secures requisitions for out-of-stock items.
• Checks room setup prior to events and meets with the Banquet Chef to confirm food quantities and timing.
• Ensures proper safe handling and storage of all equipment (e.g., china, glassware, silverware, linens, props).
• Conducts random audits during functions to evaluate food and service quality, including temperature, presentation, and availability.
• Identifies upsell opportunities during events.
• Regularly reviews the banquet schedule for changes, calendar updates, and special events.
• Incorporates safe work practices into daily performance.
• Performs other duties as required.

Requirements

• High school diploma or GED; or three to six months of related experience and/or training; or equivalent combination of education and experience.
• Must meet state age requirements for handling alcoholic beverages.
• Regular and reliable attendance.

Physical Demands

• Frequently stands, walks, talks, hears, and uses hands to finger, handle, or feel.
• Regularly reaches with hands and arms.
• Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes, smells, and sits.
• Frequently lifts up to 25 pounds; occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions.
• Moderate noise level in the work environment.

Qualifications

• ServSafe Certified Food Manager (Food & Alcohol) or TIPS equivalent.
• Ability to read and speak English (required for communicating with customers, co-workers, and understanding equipment manuals).
• Knowledge of Microsoft Office applications and POS systems.

About the Company

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in golf, hospitality, and residential communities. With over 900 locations across 45+ states and 27+ countries, Troon is a leading employer in hospitality. The company’s values emphasize being infectiously energetic, consciously kind, and humbly prosperous, offering professionals opportunities to grow within a globally respected organization. Learn more at www.troon.com.