Banquet Captain

Key Responsibilities

• Review Banquet Event Orders (BEOs) prior to each event to understand event requirements and timelines.
• Lead the setup, execution, and breakdown of banquet and Club events.
• Assign banquet staff to service stations and delegate responsibilities throughout each event.
• Ensure tables, linens, china, glassware, décor, and equipment are properly set and event-ready.
• Verify room layouts and event setups match approved diagrams and specifications.
• Conduct pre-event staff meetings to review assignments, service expectations, and event details.
• Cookinate event timing and service with the culinary team and Food & Beverage management.
• Monitor event flow and service quality, making adjustments as needed to ensure a seamless guest experience.
• Ensure buffet stations, bars, and service stations remain fully stocked, organized, and presentable.
• Address operational issues during events and communicate effectively with management.
• Maintain banquet spaces by ensuring they are clean, organized, and properly reset following each event.
• Assist with training and mentoring banquet staff while promoting teamwork and high service standards.
• Uphold all Club service standards, safety policies, and sanitation procedures.

Qualifications

• A high school diploma or equivalent required.
• 2–4 years of banquet, restaurant, hospitality, or event service experience, with previous leadership or supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to lead and motivate a team while maintaining exceptional service standards.
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Experience interpreting Banquet Event Orders (BEOs) and coordinating event execution is preferred.
• Positive, professional demeanor with members, guests, and staff.
• Commitment to providing exceptional hospitality and member service.

Physical Requirements

• Ability to stand and walk for extended periods throughout scheduled shifts.
• Ability to lift and carry up to 40 pounds.
• Ability to bend, reach, push, pull, and assist with event setup and breakdown.
• Comfortable working in a fast-paced and occasionally noisy environment.
• Availability to work evenings, weekends, holidays, and extended hours as needed for Club events.

What We Offer

• Competitive hourly pay based on experience.
• Paid Time Off and Off-Season Paid Holidays.
• Medical, Dental, Vision, LTD, and Life Insurance.
• 401(k) and Discretionary Employer Match.
• Eligible for discretionary year-end bonus.
• Ability to work Monday through Friday during the off-season.

Why Join The Shore and Country Club?

• Opportunities for professional growth and advancement.
• Daily staff meals provided.
• Breathtaking waterfront work environment.
• Supportive, team-oriented culture.
• The opportunity to play a key role in creating memorable experiences for our members and guests.