Banquet Captain

The Inn at Mattei’s Tavern, Auberge Collection, opened in February 2023 in charming Los Olivos, offers 67 luxury guest rooms, cottages, and suites that marry modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, the property originally served as a popular stagecoach stop in the late 1800s and remains a lively local landmark. Guests can savor farm-driven menus, unwind at the Lavender Barn luxury spa, and enjoy destination-inspired experiences.

About the role

Step into the spotlight as our Banquet Captain and lead with precision, grace, and an unwavering commitment to creating unforgettable events. You will coordinate and oversee all aspects of banquet operations, ensuring seamless execution and exceptional guest experiences.

Responsibilities

• Maintain good rapport with clients
• Coordinate the delivery of requested equipment and food for meeting rooms with other departments
• Oversee setup and implementation of resort special events
• Coordinate with Food & Beverage to outline all event needs
• Attend all functions, managing staff and ensuring smooth implementation
• Maintain complete knowledge of daily scheduled group functions, including times, locations, guest counts, and room setups
• Communicate changes to banquet staff
• Set up rooms and function areas with designated tables, chairs, staging, dance floors, flipcharts, easels, and other equipment as specified by group requirements
• Coordinate with Event Management and Sales teams on table linens, skirting, and tabletop items (e.g., water pitchers, ashtrays, glasses)
• Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens
• Break down function areas as scheduled in accordance with departmental procedures
• Coordinate deep cleaning of event spaces with housekeeping and food and beverage teams
• Inspect set rooms for cleanliness and adherence to group requirements; rectify any deficiencies
• Inspect cleanliness and working condition of all equipment and supplies; rectify any deficiencies
• Maintain complete knowledge of all departmental/hotel policies and procedures, including safety guidelines
• Use correct cleaning chemicals for designated items/surfaces according to OSHA regulations and hotel requirements
• Perform other duties as assigned, including assisting other departments on an as-needed basis

Requirements

• Experience at a luxury hospitality property
• High school diploma or equivalent education; Bachelor's degree preferred
• Must be of minimum age to serve alcohol
• Superior professional appearance and manner, with the ability to work in a fast-paced team environment
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Ability to obtain relevant state and local government certifications, such as food handlers or alcohol training certifications

Pay

$20.60/hour