Banquet Captain

Why Us?

At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. We are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy.

Responsibilities

• Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner.
• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Break down buffets or other special food service tables and equipment.
• Aid Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep kitchen area & all storage areas clean according to policies set forth by management.
• Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director.
• Complete all set-up and closing duties.
• Set-up table according to procedures, with table cloth, skirting, food and utensils.
• Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
• Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
• Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
• Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage.
• Perform sidework duties as needed.
• Other Responsibilities: All other duties as assigned, requested or deemed necessary by management.

Supervisory Duties

• Supervise 1-10 associates

Behavioral Focus

• Social Hub Identity - Vibrant gathering place for locals and visitors
• Cultural Fusion - Victorian history + rock-and-roll heritage + modern future
• Entertainment-Driven Experience - Live music, rooftop, events
• Casual, Playful Lifestyle Hospitality - Laid-back atmosphere with personality, warmth, and a sense of fun
• Innovative, Disruptive Culture - Bold thinking, unconventional choices, redefining what a hotel can be
• Personal Growth & Fulfillment Focus - Work that inspires, challenges, and means something beyond a job title
• Community-Engaged, Passion-Led Service - Team members who care deeply about the guest, the craft, and each other