Banquet Captain

About the role

Legends Global is seeking a Banquet Captain to join our dynamic Food & Beverage department. Reporting directly to the Director of Food & Beverage, this role oversees all catered events, from setup to execution and tear down.

Responsibilities

• Directly responsible for supervising all catered events, including setup, execution, and tear down.
• Drive all components of event setup, ensuring staff follow instructions and complete tasks in allotted timeframes.
• Supervise and train all banquet and bar staff on guest service standards and professionalism.
• Conduct inspection of staff at start of shift to verify all staff uniforms are clean and appearances meet standards.
• Prepare and distribute staff assignments with timelines for event day tasks including side work and breakdown.
• Maintain all timeframes and adjust for changes during events for proper staff placement and steps of service.
• Establish and maintain positive client relationships and interdepartmental relationships.
• Submit requests for any auxiliary needs handled by administrative or operational/facility departments.
• Train and monitor staff on proper food handling techniques in concordance with Florida Health Code.
• Ensure service areas are clear of conditions and obstructions potentially hazardous to public safety.
• Ensure staff maintain safe and clean work areas.
• Ensure Florida health codes and liquor laws are followed.
• Direct bar staff to make sure all necessary tools and products are in place for complete operation of bars.
• Ensure proper handling during transit and behind the bar and of all bar products.
• Confirm bar paperwork is accurate, and bartenders are aware of service timeframes and bar service details.
• Assist with preparation and set-up of event room when necessary.

Qualifications

• Pay attention to detail.
• Excellent oral communication skills.
• Strong customer service skills.
• Competency in formal table settings and service steps.
• Adaptable to changes in the work environment.
• Strong interpersonal skills.
• Results driven.
• Excellent organizational skills.
• Compliant with Florida State Health Codes.
• Completed TEAM’s alcohol management training once hired.
• Completed ServSafe certification once hired.
• Four-year college degree in related hospitality field preferred.
• Two years’ experience in food and beverage.
• Understanding of survey-based measures (Guest Experience).
• Understanding of food handling and storage as regulated by Florida Health Code.
• Excel and Word proficiency.

Physical Demands

• Regularly move around the facility.
• Stand for long hours during events.
• Talk and hear.
• Work inside or outside of the building, as needed by events.
• Daily lifting and carrying up to 20 lbs.
• Reach, stand, walk, and stoop.
• Perform work through repetitive eye/hand coordination.
• Balance and have good manual dexterity.